We built a bilingual content production platform where the technical features are easy to update and develop according to the client’s communication needs. For general content production and distribution, customized content types were created to make it easy to produce visually diverse content for both the general content pages and the topicals section. In addition, the site has instant messaging functions necessary in the everyday life of an electricity company: power failure notice tool can be activated when the situation so requires.Promoting and building electronic services is one of the important website development projects. The site has several integrations to various systems, including a platform where one can make an electricity contract online. Telia Sign integration was introduced to enable electronic signing of forms.
The communications ecosystem electrifies!
The locally operating energy company has put the development of customer service and communications in electronic channels at the center of its strategy.